Arena Policies

The Pelham Civic Complex & Ice Arena is committed to creating a safe, comfortable, and enjoyable experience for all guests. All guests shall remain respectful and courteous to Arena staff and fellow patrons, and guests must comply with directives from Arena staff regarding Arena policies, emergency response procedures, and behavior that impacts the event experience.

Clear Bag Policy

Each guest is allowed one bag that is clear plastic, vinyl, or PVC. It must not exceed 12"x6"x12" or a one-gallon clear plastic freezer bag or one small clutch bag or purse, approximately the size of a hand, with or without a handle or strap, which must be no larger than 4.5"x6.5".

Allowed

  • Clear tote
  • Plastic zip-top bag
  • Small clutch purse
  • Medical items

Not Allowed

  • Backpacks
  • Camera cases
  • Diaper bags
  • Mesh bags
  • Purses
  • Tinted plastic bags
  • Oversized tote bags
  • Patterened plastic bags
  • Binoculars cases
  • Fanny packs

Exceptions will be made for credentialed media and those with necessary medical items after proper inspection at designated areas.

Prohibited Items

The following is a list of items that are prohibited at the Pelham Civic Complex & Ice Arena. Anything deemed suspicious by Pelham Civic Complex & Ice Arena security, in its sole discretion, is also prohibited.

  • Long lens cameras & camera bags
  • Pets (Service animals welcome)
  • Umbrellas
  • Tripods, monopods & selfie sticks
  • Outside food & beverages
  • Illegal drugs & alcohol
  • Aerosol cans & pressurized containers
  • Outside seating
  • Lights & laser pointers
  • Flammable items, fireworks, & incendiary devices
  • Weapons of any kind
  • Pepper spray
  • Inflated beach balls
  • Noisemakers of any kind
  • Loose batteries
  • Masks that conceal identity